German Speaking Customer Advisor

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Título Oferta:
German Speaking Customer Advisor
by Justlanded
Atención al Cliente
Texto Oferta:
Our client, an established company with offices in Portugal, is looking for a German speaking Customer Advisor to join one of their projects. Duties: * Providing inbound support to German customers by phone, chat or email. * * Providing support through email and mail in English. * * Dealing with service requests and/or troubleshoot quality issues with the client´s products * * Creating and updating customer profiles * * Providing additional information (e.g. offers and product features), * * Proactively conveying education on product * * Performing contacts to approach customers, retain existing customers and to strengthen loyalty and intensify usage of the products. Requirements: Tipo de empleo: A tiempo completo